Welcome to my practice!

To ensure our collaboration proceeds carefully and clearly, I have drawn up a number of practical conditions. These agreements are intended to protect your and my positions and to provide clarity regarding mutual expectations.

They align with standard guidelines within mental healthcare and are based on respect, trust, and transparency.

I invite you to read these terms and conditions carefully. By participating in the program, you agree to these terms.

If you have any questions or would like to clarify anything, please let me know.

Summary for clients

Below you will find a brief overview of the most important agreements:

• Agreed: By continuing after the first session, you indicate that you have read and accepted the terms and conditions.
• Confidentiality: Everything we discuss remains confidential, unless you explicitly give permission to share information.
• Personal responsibility: You always remain personally responsible for your behavior and choices.
• Cancellation: You can cancel appointments free of charge up to two working days in advance. My working days are Monday through Thursday. For cancellations made later than this, the session will be invoiced in full.
• Invoicing: You will receive an invoice by email the next business day after each session.
• Written work & consultations: Letters, coordination, and consultations in the context of your treatment are subject to the standard rate. Further details can be found in the full terms and conditions.
• Complaints: Report any complaints as soon as possible, preferably within 14 days, so that we can look for a solution together.
• Ethical standard: I work according to the ethical guidelines of the profession and respect your values and philosophy of life.
• Disputes: In the unlikely event that a dispute arises, we will attempt to resolve it together or through mediation. If this is not possible, Dutch law applies.

The full terms and conditions are detailed below.

1. Confirmation of agreement

By continuing contact after the first session, you indicate that you have received, read, and accepted these general terms and conditions.

2. Terminating the process

Should I terminate contact unilaterally, or decide not to continue the process after the initial meeting, I will — if desirable and possible — arrange for a referral to another practitioner or institution.

3. Amendments to the terms and conditions

Amendments to these terms and conditions are only valid if recorded in writing and signed by both parties.

4. Personal responsibility

As a client, you are always personally responsible for your behavior and the consequences thereof, both inside and outside my practice.

I cannot be held liable for any damage that, in your view or that of third parties, arises from our conversations.

5. Confidentiality and privacy

Everything we discuss is handled with the utmost care and discretion.

I have a duty of confidentiality: third parties will only be informed with your explicit permission.

6. Right of inspection

In my practice, I maintain working notes to ensure the treatment is carried out carefully. These notes are personal and intended to support my professional conduct. You have the right to access the factual data recorded about you. My personal working notes are exempt from this, in accordance with applicable legislation.

7. Accuracy of information provided

I assume the accuracy and completeness of the information provided by you or referrers. I am not liable for damages arising from incomplete or incorrect data.

8. Ethical professional conduct

I feel bound by the ethical standards of the profession. This means that I always show respect for your values, dignity, worldview, and personal choices.

9. Complaints procedure

If you have a complaint about my working methods, I would like to hear about it as soon as possible, but in any case within 14 days of the relevant contact, so that we can look for a solution together.

10. Additional written work

Additional written work — including statements, supporting documentation for schools, clinics, centers of expertise, or healthcare institutions, reports, referrals, and similar documents — forms part of the treatment process. These documents are prepared exclusively after substantive consultation during a session and are invoiced at the standard rate applicable to the type of treatment (individual, relationship, or system).

Short administrative confirmations that take less than ten minutes are not included.

11. Participation in consultations within the treatment process

When consultation takes place in the context of the treatment of an existing client — for example, multidisciplinary consultations, case discussions, or coordination with involved care providers — participation is considered part of the treatment.

These services will be invoiced at the standard rate applicable to the type of treatment (individual, relationship, or system), per consultation, regardless of the duration of my presence.

12. External consultation and consultation

Consultations and meetings with third parties in which I am not involved as a practitioner — such as municipalities, schools, healthcare institutions, and outpatient teams — fall outside regular treatment hours and are considered external expert advice.

For participation in such meetings, I charge a fixed rate of €195 per meeting, during which my presence lasts a maximum of 30 minutes. This amount is invoiced directly to the client.

13. Invoicing and payment

The costs are invoiced the next business day after each session. You will receive the invoice via email, including a direct payment option.

14. Cancellation and illness

Appointments can be cancelled free of charge up to two full working days before the appointment via text message (SMS/WhatsApp) or email. My working days are Monday through Thursday; messages received outside these working days or after 5:00 PM will be considered received on the next working day. Appointments that are not cancelled at least two full working days before the appointment will be charged in full.

Sessions start at the agreed time. If you are not present after 15 minutes, the session will be terminated. This is necessary to ensure the treatment time reserved for you and the continuity of the practice.

15. Dispute Resolution

In the unlikely event that a dispute arises that is not covered by these terms and conditions, we will first seek a solution together, possibly with the aid of mediation. If we are unable to reach an agreement, the dispute will be submitted to the competent court in accordance with Dutch law.